HIALEAH · SOUTH FLORIDA

Help center

Find answers and shortcuts for appointments, visits and our patient app.

Request an appointment

Choose a preferred date and time. Your request is pending until our team confirms by phone at least 48 hours beforehand.

Request a visit →

Change or cancel a request

Call the team and provide your request reference, if you have it. Changes must be coordinated and confirmed by the team.

Call to coordinate →

Check whether your visit is confirmed

A request reference acknowledges receipt; it is not a confirmed appointment. Call if you have not received phone confirmation.

Check with our team →

Before your first visit

Use the preparation checklist, review questions to ask and print the guide if helpful.

Open the guide →

Directions and office location

Find us at 3750 W 16th Avenue, Suite 236U, Hialeah, FL 33012. Confirm the entrance, parking and access arrangements before traveling.

See directions →

Language, access or companion assistance

Request a call to discuss what you need for your visit. Our team will confirm the arrangements and availability.

Request assistance by phone →

Find available studies

Check the current catalog. Published availability can change, and the study team must assess eligibility. IHR conducts Phase II–IV studies.

Open study catalog →

During and after a study

Review questions about visits, study contacts, follow-up and results. Your own study documents explain the instructions that apply to you.

View participant guidance →

See our office

View actual photographs of reception, consultation rooms and work areas before your visit.

Open the office tour →

Install the patient app

On iPhone, open in Safari and use Share → Add to Home Screen. On Android, open in Chrome and use Install app or Add to Home Screen.

Open installation steps →

Notifications or connection problems

Notifications are optional. You can use the app without them. If the app does not load, open its link directly in Safari or Chrome. Call us if you still need help.

Open the patient app →

Privacy and participant rights

Read how contact requests are handled and how to reach the team about privacy. Keep medical details out of public website forms.

Read privacy information →

Share a service concern or suggestion

Call the team to discuss your experience or request a callback. For study-specific concerns, use the contact information provided by your study team.

Request a call →

Report a website difficulty

Tell us whether navigation, reading or using the website was difficult. The feedback form does not ask for medical information.

Give website feedback →

Sponsor and CRO assistance

Find feasibility inquiries, qualification visit requests and access to controlled documents.

Open sponsor resources →